FAQ's
Our jewelry is crafted from high-quality materials, including sterling silver, gold plating, and ethically sourced gemstones. Each product description provides specific details about the materials used.
Yes, we offer free shipping on all orders over a specific price within Canada. For orders under that price (it changes periodically,) standard shipping rates apply, which will be calculated at checkout.
Orders are typically processed within 1-2 business days. Delivery times vary based on your location and the shipping method selected at checkout. Most orders within Canada arrive within 5-7 business days.
Absolutely! Once your order is shipped, we’ll send you a tracking number via email so you can monitor your package’s progress.
We accept returns and exchanges within 30 days of delivery for items in their original condition. Custom-made and personalized items are non-returnable. Please visit our Return and Exchange Policy page for more details.
To start a return or exchange, contact us via email with your order number and reason for return. We’ll guide you through the process.
Currently, we do not have a physical store. However, we frequently attend events across Ontario where you can shop our collections in person. Check our Events page for upcoming appearances.